What should a licensee do in case of an alcohol-related public disturbance?

A licensee should contact local authorities and document the incident in the event of an alcohol-related public disturbance to ensure that appropriate actions are taken and that there is a formal record of the incident. This proactive approach not only protects the licensee and their establishment from potential legal liabilities but also helps maintain public safety. By reporting the disturbance, the licensee gets professional assistance and aids law enforcement in managing the situation effectively.

Documenting the incident provides crucial evidence should there be any follow-up investigations or if the situation escalates. This documentation can include details such as the time, nature of the disturbance, responses taken, and any interactions with patrons involved. Proper documentation is vital because it can support or defend the licensee if they face inquiries or regulatory scrutiny related to their establishment's handling of the situation.

In contrast, ignoring the situation, continuing operations without addressing the disturbance, or hastily asking patrons to leave without managing the situation can aggravate the issue, lead to further disturbances, or result in legal repercussions for the licensee. All these actions could reflect poorly on the licensee's responsibility and adherence to local alcohol laws and regulations.